Derbyshire's award-winning visitor attraction is looking for premier people to join the team
The award-winning Heights of Abraham are looking for talented individuals to join our Customer Services Team. Are you an outgoing individual capable of greeting all our visitors in a warm and welcoming manner to create an exceptional first impression. Our Customer Services Team are the first team members that our visitors meet and you need to deliver an exceptional level of service which exceeds all visitors' expectations.
In this role you will:-
* · Maintain the appearance and cleanliness of the Reception area
* · Greet visitors in a friendly manner
* · Maximise but not over-subscribe cable car capacities
* · To upsell whenever appropriate by offering guide books or a booking in the Restaurant
* · Ensure that the visitor is aware of the range of facilities and daily events at the summit and answer any questions they may have
Have you got what it takes to hit The Heights? You will :-
* · Have a passion for delivering fantastic customer service
* · Be friendly, outgoing and enthusiastic
* · Have the ability to work as part of a team
* · Be reliable, efficient and pro-active
* · Be confident and effective communicator who can converse at all levels
* · Have high levels of personal presentation and grooming
* · Proven good time management skills
* · Have an eye for great attention to detail, safety and cleanliness.
* · Be able to operate the till (training will be given), experience with word and excel would be advantageous
Contract Dates: This is a seasonal position, with contract dates running until November 2025
Pay: Above National Living Wage
Hours: Variable daytime shifts available. As a visitor attraction, we're busiest at weekends, school and Bank Holidays. You will be expected to work a significant share of these peak times.
Job Types: Full-time, Part-time, Zero hours contract
Benefits:
* Free parking
* On-site parking
Education:
* GCSE or equivalent (preferred)
Work Location: In person