Field Technician & Wholesale Account Manager
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Field Technician & Wholesale Account Manager
Location: RAVE COFFEE HQ, Operating Regionally Job Type: Full Time
About the Role
We’re looking for a skilled and enthusiastic Field Tech & Wholesale Account Manager to join our growing Wholesale team at RAVE Coffee HQ.
This is a unique hybrid role: part espresso machine expert, part relationship builder. You’ll be supporting our wholesale partners on the road—coffee shops, restaurants, hotels, and more—diagnosing, repairing, and maintaining their coffee equipment. Additionally, you’ll represent RAVE, helping our trade partners optimize their coffee experience, strengthening relationships, and identifying regional growth opportunities.
If you care about coffee, people, and problem-solving, and want to be part of a fast-growing specialty brand, this might be the perfect role for you.
You’ll be perfect for us if you…
* Have proven experience in espresso machine engineering.
* Are passionate about delivering the perfect cup of coffee through top-tier machine maintenance and excited to apply your knowledge.
* Are personable, confident, and full of ideas.
* Communicate clearly and have a ‘make it happen’ attitude.
* Are a team player who speaks up and helps shape strategy and decisions.
* Are driven to exceed targets, both individually and as part of a team.
* Collaborate effortlessly with stakeholders at all levels, both internally and externally.
* Identify and troubleshoot faults in espresso machines, grinders, and related coffee equipment.
What’s in it for you?
* A branded company van
* Pension scheme
* A chance to work at one of the fastest-growing specialty coffee companies in the UK
* 28 days holiday (including bank holidays)
* Staff discount & monthly perks
* Competitive salary
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* Food and Beverage Services
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