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Customer Care - Earlestown Part Time, Newton-le-Willows
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Client:
Location:
Newton-le-Willows, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
5ca906f99b46
Job Views:
7
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Overview
McDonald's is one of the most recognized brands in the world, and its core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. It is your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment, and we are looking for someone with a genuine smile and the ability to connect with customers to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to maintain high energy levels while working efficiently and productively.
Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.
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