ROLE DESCRIPTION : Technology Project Manager The Company The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA and we have ambitious plans for growth. The Opportunity We are looking for an accomplished Technology Project Manager to join our team and share our spirit – Dare to Innovate. We have a strong entrepreneurial ambition, and our people must be proactive and agile collaborators. The Role The Technology PM will manage and support a range of technology and digital projects across multiple brands and platforms. This involves project coordination, digital content management and technical knowledge for multiple clients across the Outform group. Job Title : Technology Project Manager Reporting to : Technology Director Location: Fleet, Hampshire, UK Hours of Work: 9am – 5.30pm 37.5 hours per week. Key Responsibilities Technology Project Coordination Lead project planning and scheduling across technology initiatives. Coordinate resources and maintain clear communication with stakeholders. Manage budgets and project scope to ensure timely delivery. Identify and mitigate risks; resolve issues efficiently. Oversee testing, quality assurance, and documentation processes. Digital Content Manage digital content using various CMS platforms. Perform content checks, adaptations, and implementation within CMS. Maintain and optimize the digital estate across multiple brands. Generate reports on connectivity, user engagement, and analytics. Technology Service Management Diagnose and resolve technical faults across hardware and software. Liaise with partners and vendors to ensure service continuity. Conduct on-site visits for troubleshooting and maintenance. Manage hardware/software upkeep and lifecycle. Create and oversee Statements of Work (SOW) and maintenance agreements. Key Skills and Experience Strong project management and organizational skills from a retail design background or similar Experience with CMS platforms and digital content workflows. Technical aptitude in fault diagnosis and service coordination. Excellent communication and stakeholder management abilities. Ability to work across multiple brands and adapt to varied requirements. Analytical and problem-solving skills, with a keen attention to detail. Ability to multitask and prioritize in a fast-paced, dynamic environment. Proactive, self-motivated, and solution-oriented approach Package Salary: TBC depending on background and experience Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday