Job Description
Customer Service | Luxury Interiors Brand | Stoke-on-Trent (12-month Maternity Cover)
Harmonic are delighted to be working with a well-established luxury furniture company in their search for an Customer Service for a 12-month maternity cover. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business.
Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects.
Based in Stoke and working closely with the Sales Manager, you will be main point of contact for client queries and quotations as well as attending external meetings to discuss various projects. Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team.
Responsibilities:
1. Generating orders and quotations
2. Managing the end-to-end order process including providing details regarding dispatch and delivery.
3. Meeting clients to discuss their brief and requirements
4. Working closely with the sales and production teams to ensure a positive customer journey
5. Greeting clients, running showroom tours
6. Responding to client querie...