Digital Learning Content Designer
The UK’s leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away.
We are looking to recruit a Digital Learning Content Designer on a 1 year Fixed Term Contract. This role will play a key role in shaping engaging, accessible, and impactful learning experiences across Warner Hotels. The role is responsible for designing digital content that supports on-boarding, job skills, and leadership development, while ensuring alignment with our brand and learning strategy. Working closely with L&D partners and subject matter experts, they will contribute to both digital and blended learning solutions, including face-to-face learning support and digital systems for tracking and reporting.
Key Responsibilities
* Design and develop high-quality digital learning content (e-learning modules, videos, info-graphics, interactive PDFs, etc.) that aligns with business needs and learning objectives.
* Translate complex or technical information into clear, engaging, and learner-friendly formats using instructional design principles and storytelling techniques.
* Support blended learning journeys by designing digital pre-work, post-session reinforcement, and assets that complement face-to-face learning experiences.
* Use a range of authoring tools (e.g., Elucidat, Articulate Storyline, Rise, Adobe Creative Suite, Canva) to create visually appealing and pedagogically sound content.
* Ensure all content is inclusive, accessible, mobile-friendly, and aligned with brand guidelines and tone of voice.
* Maintain and update digital learning assets to ensure content remains current, relevant, and consistent across platforms.
* Collaborate with the Talent Partner to manage content within the Learning Management System (LMS), ensuring it is well-structured and aligned with learning pathways.
* Work closely with L&D partners, subject matter experts, and operational teams to co-create digital learning solutions that support on-boarding, job skills development, and leadership growth.
Tool Proficiency & Content Creation
* Use a range of authoring tools (e.g., Elucidat, Articulate Storyline, Rise, Adobe Creative Suite, Canva) to create visually appealing and pedagogically sound content.
* Ensure all content is inclusive, accessible, mobile-friendly, and aligned with brand guidelines and tone of voice.
Content Management & Maintenance
* Maintain and update digital learning assets to ensure content remains current, relevant, and consistent across platforms.
* Collaborate with the Talent Partner to manage content within the Learning Management System (LMS), ensuring it is well-structured and aligned with learning pathways.
Collaboration & Co-Creation
* Work closely with L&D partners, subject matter experts, and operational teams to co-create digital learning solutions that support on-boarding, job skills development, and leadership growth.
Knowledge & Skills
* Strong understanding of digital learning design principles and adult learning theory.
* Knowledge of Learning Management Systems (LMS) and digital content management.
* Understanding inclusive design practices.
* Proficient in digital authoring tools (Elucidat, Articulate Storyline, Rise, Canva, Adobe Creative Suite).
* Familiarity with the structure and operations of L&D functions, particularly within hospitality or service-led environments.
* Awareness of broader business functions (e.g. operations, HR, compliance) to ensure learning content aligns with business needs.
* Strong planning and project management skills to deliver multiple learning projects on time and to a high standard.
* Ability to analyse learning data and user feedback to improve content and learner experience.
* Creative problem-solver with a learner-first mindset and attention to detail.
* Operationally focused with the ability to support strategic L&D initiatives.
Experience / Education / Qualification
* Experience in designing and delivering digital learning content in a corporate or hospitality setting.
* Experience working with or within L&D teams, ideally across multiple sites or functions.
* Formal qualifications in instructional design, digital learning, or a related field are desirable but not essential.
* An interest and understanding of videography would be an advantage, for editing and story-boarding to support the guest experience indirectly.
* Exposure to external learning trends, tools, and platforms to bring innovation into the role.
Location: Hemel Hempstead, England, United Kingdom
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