3 Month Contract With A Local Authority Role Purpose As a Payroll Officer, you will provide reliable, efficient, and high-quality administrative support within a specialist service area, focusing on payroll (or pensions where required). You will play a key role in delivering accurate and timely payroll services while ensuring compliance with established procedures and standards. Working as part of a busy and complex administrative environment, you will handle a broad range of tasks, respond to customer queries, and provide guidance on payroll-related matters. You will also take on more advanced responsibilities, supporting the Team Leader in managing workloads and ensuring the quality and accuracy of work across the team. Key Responsibilities Deliver end-to-end payroll administration, ensuring accuracy, timeliness, and compliance with procedures Process payroll transactions and maintain accurate employee records Respond to customer queries, providing clear information and guidance on payroll matters Produce correspondence and maintain documentation in line with organisational standards Handle more complex, technical, and sensitive payroll issues with professionalism and accuracy Support the Team Leader in allocating and managing workload within the team Monitor and check the quality of work completed by colleagues, ensuring high standards are maintained Identify and escalate issues where necessary, contributing to continuous service improvement Work collaboratively across teams to support the delivery of central service functions Requirements Proven experience in payroll administration or a related field Strong understanding of payroll processes, procedures, and relevant regulations Ability to manage complex administrative tasks with accuracy and attention to detail Excellent communication skills, with the ability to explain technical information clearly Strong organisational skills and the ability to prioritise workload effectively Experience handling sensitive or confidential information appropriately Ability to support and guide colleagues, contributing to team performance Additional Information Bi-Weekly Payments 37 Hours per Week