Sales Administrator Stockley Park, Uxbridge | Office-Based £24,000 – £29,000 (depending on experience) 37.5 hours per week | 28 days holiday bank holidays Are you an organised and proactive administrator with great attention to detail? We’re looking for a Sales Administrator to join a collaborative and supportive team based in Stockley Park, Uxbridge. You’ll be working closely with major retail clients including John Lewis, Costco, and Selfridges, handling everything from order processing to after-sales support. This is a varied role with a steep learning curve, but full training will be provided – perfect for someone who enjoys problem-solving and wants to be part of a fast-paced environment. What you’ll be doing: Order Management: Accurately entering UK and international wholesale orders into the SAP system Sending order confirmations and ETAs, including managing out-of-stock updates Verifying pricing details Financial Documentation: Creating and sending pro-forma invoices Customer Communication: Booking and managing orders through client-specific portals (experience with these systems is a bonus) Handling customer queries by phone and email After-Sales Support: Managing returns, pricing queries, and general aftercare for key wholesale accounts Admin & Operations: Completing new line forms and providing product images to customers Monitoring seasonal orders and preparing shipping documentation Coordinating with logistics teams and attending internal meetings Ordering shipment-related materials (labels, sundries) Archiving and general admin tasks as needed What we’re looking for: Experienced Sales Administrator Confident IT user – especially Excel and Word Accurate and fast data entry skills Ability to stay calm and efficient under pressure A proactive team player with a strong sense of initiative Excellent written and verbal communication skills Highly organised, methodical, and able to manage your own workload Previous experience in an administrative or wholesale environment is a plus Why apply? Competitive salary: £24,000 – £29,000 depending on experience Join a friendly, hard-working team with full on-the-job training provided Office-based in modern premises at Stockley Park Generous holiday: 28 days bank holidays Ready to join a team where your attention to detail and communication skills really make a difference? Apply now — we’d love to hear from you