Hire and Sales Co-ordinator
The Company:
Our client is seeking an enthusiastic and organised Hire and Sales Co-ordinator to join a well-established scaffolding supplier. Specialising in tube & fitting, system scaffolding, stair towers, and temporary roof systems, they supply equipment to contractors and scaffolders across commercial construction and infrastructure projects. This is an excellent opportunity to support a busy sales office in a technical product environment, with long-term development for the right individual.
Responsibilities:
As a Hire and Sales Co-ordinator you will process hire and sales orders from initial enquiry to despatch. You will support the overall business unit, carrying out designated tasks to complement the department and aiming for achieving budgets and targets set.
To assist the Hire and Sales Manager in attaining hire & sales targets set and contribute to the day-to-day running of the hire and sales operation.
Respond to all incoming telephone calls in a positive and enthusiastic manner, logging on-hires and sales in the Daily call log, converting enquiries to orders where possible and processing to conclusion, for yard/transport to facilitate delivery.
Ensure at all times paperwork is completed speedily and accurately.
Comply with company credit control guidelines.
Produce appropriate computer-generated hire and sales quotations.
Take incoming telephone calls for hires, off-hires and sales, logging them in the Daily Call Log and processing paperwork for yard/transport to facilitate delivery & collection.
Engage with yard personnel to understand stock profile, availability and forthcoming transport capability and movements.
Aim to maximise recovery of transport costs on deliveries and collections and appropriate charging of material lost upon completion of hires.
Provide/request assistance when imminent tasks cannot be satisfactorily completed, achieving balanced workloads across the overall business unit.
Encourage exchange of information between hire and sales functions.
To adhere to the company Price Guide, referring to the senior staff for larger enquiries.
Attend to call-in-trade clients at the trade counter, converting enquiries to orders and processing to point of despatch.
To develop your technical knowledge of products, allowing you to embrace existing and new product development.
When time allows, to pro-actively call existing, lapsed or potential clients from database lists provided, promoting the company’s products and services and broadening its customer base.
Take ownership of specific tasks as assigned to you from time to time.
Maintain functional links with other areas of the business in order to contribute to the effective running of the company.
To conduct yourself in a manner which reflects the professional image of the company.
Embrace and contribute to your Personal Development Plan. Encompassing sales and product training, aiming to improve your future potential and performance capability.
Maintain administration, reporting and planning systems.
Follow company policies for discipline, health and safety.
Requirements:
Previous experience in a hire or trade counter role (ideally within scaffolding, plant, or construction supply)
Strong administrative and time management skill
Confident and professional communicator (written and verbal)
Able to work in a fast-paced environment and meet deadlines
Comfortable using Microsoft Office (Word, Outlook, Excel) and CRM/order systems
Positive, team-oriented approach with a willingness to learnBenefits:
Competitive salary
Full product training and ongoing development
Opportunity to progress within a well-respected scaffolding supplier
Friendly, down-to-earth team cultureTo apply for this exciting opportunity as a Hire and Sales Co-ordinator, submit your application now. We look forward to hearing from you