Quality Assurance Assistant Oldham Mon-Fri 7:45 am and 5:00pm (flexi start time) Quality Assurance Assistant The Role This position is working for a leading manufacture in the aerospace sector. You will be dealing with customer complaints as well as assisting with the following: NCRs, CAPAs, KPIs, Calibrations. Quality Assurance Assistant Main Responsibilities • Maintain and update quality documentation, including logging and updating the status of complaints. • Enter and manage data in quality databases and spreadsheets. • Prepare and issue KPI summaries for management review. • Assist in the control of non-conformance reports (NCRs), corrective actions (CAPAs), and improvement logs. • Support internal and external audits by organising online files and ensuring record completeness. • Track and schedule equipment calibrations, ensuring all tools remain within calibration. • Coordinate and maintain document control system (ie training records, document reviews, and revision control for procedures and work instructions). • Communicate with production, engineering and suppliers to resolve documentation or quality data queries. • Provide general administrative support to the QHSE Manager and Quality Inspectors as required. Quality Assurance Assistant The Candidate • Experience of working in a Manufacturing environment is preferred so there is a solid understanding and awareness of the process flow from raw materials to finished products ( including procurement, planning and production, quality testing through to packaging and distribution). • Strong administrative and organisational skills. • Excellent attention to detail and accuracy. • Confident user of Microsoft Excel, Word, and Outlook; experience with databases or QMS software essential. • Ability to manipulate and analyse data is essential • Clear written and verbal communication. • Able to prioritise and handle multiple tasks in a busy manufacturing environment. • Essential understanding of AS / EN 9100 and / or AS / EN 9120 principles or similar quality systems. • Previous experience in an administrative or quality support role within a manufacturing or engineering company. • Knowledge of quality documentation, auditing, or compliance desirable. INDAB