My client is currently recruiting for an Operations Manager, this role is based around the Heathrow area, reporting to the Senior Operations Director.
Outline of the Role:
1. Follow, champion and lead by example on all Company Standard Operating Procedures.
2. Support business objectives and implement any changes within the operations team to align with current goals and company strategies.
3. Take an analytical approach, alongside logical and practical methods, to fine tune operational processes and their effectiveness for continuous improvement.
4. Conduct Monthly Meetings to discuss performance, priorities and escalate any concerns.
5. Take a very proactive approach to the operational work flow, lead peak planning and actively communicate with staff to support and assist them.
6. Delegate work to make sure there is a fair split amongst the team to ensure effective production throughout the operation.
7. Assist in the preparation of departmental budgets to support operational growth.
8. Perform performance reviews with the operations team and maintain communication with the Senior Operations Director.
9. Identify any operational training needs and have regular dialogue with the Senior Operations Director to implement training, mentoring and appropriate qualifications when required.
10. Drive initiatives in the operations team to improve efficiencies and contribute to long term operational excellence.
11. M...