A good automotive Service Advisor is the difference between a workshop that runs and one that's firefighting all day managing the customer at the front desk, the technicians on the ramps, and the parts coming through the back door without dropping any of them. If that's you, you already know you're worth more than most garages pay for the role.
I'm Roland 25+ years on the tools before I started placing people into workshops, so I know exactly what a good garage Service Advisor is worth to a busy bay, and I won't send you somewhere that doesn't fit.
This is NOT a general customer service role, a call-center seat, or a retail front desk. This is a workshop-floor Service Advisor job in a professional automotive garage.
The workshop: Professional automotive team in Coventry, looking for an experienced Service Advisor who can hold the front line of a working garage properly. I know who they are; I'll tell you on a confidential call.
You'll be: managing service customers, booking jobs in, coordinating the workshop and technicians, keeping jobs moving through the bays, raising job cards, ordering and chasing parts, and keeping the owner / Workshop Controller informed confident on garage parts systems / Partslink.
You'll need: