Overview
Customer Delivery Driver - Prescot Extra
Join to apply for the Customer Delivery Driver - Prescot Extra role at Tesco. Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows represent the periods of time in the week we'd like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we\'d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands\' End to John O\'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That\'s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile.
It\'s hands on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you\'ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
About the role
Availability Window
* Sun: From 19:00 to 23:00
* Wed: From 09:00 to 17:00
* Thu: From 19:00 to 23:00
* Fri: From 19:00 to 23:00
* Sat: From 19:00 to 23:00
Pay and hours
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks\' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we\'d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands\' End to John O\'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That\'s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile.
Its hands on, physical and full of variety. No two shifts are ever the same and our customer\'s look for help in all kinds of different ways. For most of the day you\'ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
You will be responsible for
* Delivering your part of our customer shopping trip by: ensuring the van and trays are clean and tidy; leaving the back yard clean and free of rubbish; trays are washed as part of the tray wash process.
* Loading the van as required and checking the van for roadworthiness.
* Talking to the customer about changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
* Taking care of products/deliveries as if they were your own.
* Explaining to the customer that they will not be charged any more for substitutions.
* Delivering during the customer\'s time slot and calling the customer before arriving if early.
* Calling the store/centre if running 30 or more minutes late.
You will need
* Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say \"Thank you.\"
* Acting quickly to respond to changing needs of customers and embracing change within the store.
* Energetic and driven to deliver beyond expectations, balancing home and work.
* Sharing ideas with your Manager and colleagues on how to improve the store for customers.
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Whats in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Flexible working from day one
* Colleague benefits including discount cards and savings
* Access to wellbeing resources, life cover, pension with employer contributions, and other benefits
About Us
Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone\'s Welcome.
We know life looks different for each of us. We welcome chats about flexible working and will discuss how we can support you throughout the application process.
Accessibility We are proud to be Disability Confident Leader and provide accessible recruitment. For more information on accessibility support, please click here.
Please note: Tesco will recruit individuals who have passed school leaver age. For specifics about the school leaver age in your country please click here. We can only accept candidates over 18 if the role requires early morning or late night shifts or involves certain departments.
On occasions, high volumes of applicants may lead to early closing of roles. We will offer feedback to candidates who attend an interview. For more information about us please visit www.tescoplc.com
We are currently listing locations including Haydock, St Helens, Merseyside, Bootle, Liverpool, Chester, Warrington, and surrounding areas.
#J-18808-Ljbffr