24/7 NOC Engineer - Belfast
Salary: Up to £32,000 base plus £5,000 Shift Allowance
Location: Belfast (Onsite positon)
Shift Pattern: 4 days on (7am-7pm), 4 off ? 4 days on, 4 off ? 4 nights on (7pm-7am), 4 off ? repeat
Are you looking to break into the world of IT and networking? Even if really early in your journey into IT, we want to speak to you about getting your career kick-started in this supportive team. This is your chance to join a global consultancy and gain hands-on experience in a fast-paced, high-tech environment.
We're offering full training and support to help you grow into a skilled Network Operations Centre (NOC) Engineer. If you've worked shifts before and enjoy solving technical problems, this could be the perfect fit.
What You'll Be Doing
* Be the first point of contact for customer escalations
* Log and resolve faults/service requests-95% at first touch
* Work within strict SLAs to ensure timely resolutions
* Configure and troubleshoot Cisco, Juniper, Adtran devices
* Monitor network health using SolarWinds
* Support field engineers remotely
* Liaise with third-party suppliers and engineers
What We're Looking For
1. Passion for IT and networking
2. Experience in shift-based roles (ideal but not essential)