Equans is looking for an Account Manager to join our team covering sites in Dudley and Bristol. This is a permanent, full-time role, working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
TheAccount Manager will lead an operational team across 3 contracts in the Central and South West region, ensuring we deliver the required contract standards, with an engaged and focused team, developing strong professional relationships with both client and internal stakeholders, and achieving financial and SHEQ targets.
The role will have a significant impact on operation of a variety of public facing buildings, with an emphasis on high standards to enhance the Equans brand.
What will you deliver?
1. Ensure high quality service delivery across the range of services provided by Equans by applying professional expertise and management control
2. Ensure financial performance is achieved on the contract to meet agreed targets for turnover, profit and cash collection
3. Ensure a sound commercial understanding of the contractual deliverables across the contract and provide leadership to the site team
4. Work with the senior management team and Client to develop and agree strategies that meet the service provision demands, in line with the client contracts and Equans objectives
5. To review and continuously improve these to meet changing requirements
6. Promoting/fostering a culture of continuous improvement whereby improvements to service delivery and commercial value are identified and implemented
7. Ensure effective working relationships with internal and external customers to maximise operational excellence and growth opportunity
8. Lead and direct the contract team to ensure we operate a performance culture, improvement and retention and increased employee engagement
9. Ensure development of direct reports, and wider team, using regular reviews and training
10. Ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe environment for all employees, the client and patients
What can we offer you?
On offer is a competitive salary, company vehicle or allowance, bonus, and benefits package, which includes;
11. 25 days annual leave (+ public holidays)
12. Life Cover equivalent to 2 times annual salary
13. Employee discount shopping schemes on major brands and retailers
14. Gym membership discounts
15. Cycle to work scheme
16. Holiday purchase scheme
17. 2 corporate social responsibility days per year
18. Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
19. Attractive Employee Referral Rewards Scheme
20. Access to our growing employee networks
21. 24/7 Employee Assistance Program and access to mental wellbeing app
Who are you?
22. Possesses extensive operational management experience
23. Has strong customer focus
24. Commercial experience
25. Technical bias
26. Has previously held P&L responsibility
27. Possesses proven people management experience
28. Has strong operational and performance management focus
29. Has strong communication skills
30. Is numerate and analytical and financially aware
31. Has strong planning and time management skills
32. Can demonstrate excellent interpersonal skills
33. Demonstrates a clear understanding of the basic principles of M&E systems
34. Demonstrable abilities and clear experience in supplier contracts negotiation
This role includes a DBS Standard check therefore ability to pass is essential.
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15, employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90, employees working on 5 continents and a turnover of 19.2 billion euros in. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core valuesAccountability, Respect, Team Spirit, and Service Focus.
We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act .
At Equans were committed to delivering a culture where everyones voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans youll find a welcoming and open workplace where youre supported and encouraged to be your true self at work.
Youll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.