Charity: The Hospice Lottery Partnership
Job: Lottery Administration Officer
Salary: £28,000 – £30,000
Type: Full time
Location: Tring, Hertfordshire
The Hospice Lottery Partnership
About Us
Established in 1997, The Hospice Lottery Partnership is a not-for-profit social enterprise dedicated to raising vital funds for our partner charities through a weekly lottery and seasonal Superdraw Raffles. Our mission is to support charities that provide essential care to communities. By participating, our supporters not only have the chance to win significant prizes but also make a meaningful difference to many patients and their families.
Our Partner Charities
We proudly support: Florence Nightingale Hospice Charity, Michael Sobell Hospice Charity, Rennie Grove Hospice Care, South Bucks Hospice, The Hospice of St Francis, East and North Hertfordshire Hospitals’ Charity, Harlington Hospice, Hillingdon Hospitals Charity, and London North West Healthcare Charity.
Role Purpose
To provide essential administrative support to ensure the smooth and efficient daily operations of the Hospice Lottery Partnership. This role is ideal for someone who is detail-oriented, organised, and enjoys working in a collaborative team environment.
Key Responsibilities include:
* Maintain and accurately update the bespoke Lottery database.
* Regularly review and update process manuals to reflect changes in procedures.
* Prepare scheduled reports and data analysis.
* Ensure all documentation is scanned and filed using the in-house digital filing system.
* Process various payment methods, including cash handling, in line with financial procedures.
* Coordinate and support volunteer responsibilities and schedules.
* Respond to customer, supplier, and contractor queries via phone, email, and post in a professional and timely manner.
* Administer sales data and updates to the Lottery website using WordPress.
Person Specification to include:
* Proficient in Microsoft Office (Excel, Word, PowerPoint).
* Strong attention to detail and accuracy.
* Excellent organisational and time management skills.
* Confident and professional telephone manner.
* Ability to work independently and as part of a team.
* Resilient, proactive, and able to use initiative to solve problems.
* Comfortable with technical troubleshooting and learning new systems.
* Friendly and approachable team player.
Closing date: 13th February 2026