Operations Manager
Do you have strong leadership experience in a production or workshop environment? Are you driven with the acumen to advance our business? If so, come and join our team as our Operations Manager, based in Lowestoft, Suffolk on a full-time permanent basis.
Why Scooterpac?
We are revolutionising mobility with world-first inventions and cutting-edge products. From ultra-lightweight wheelchairs to high-performance mobility scooters, we are dedicated to transforming the way people move—one mile at a time. Our commitment extends beyond innovative products to providing exceptional customer service.
Fantastic company benefits include:
* Competitive Salary: £50,000 - £70,000 per annum (depending on experience)
* Holiday: 23 Days per annum, plus Bank Holidays
* Employee extras: Lunch 4 days a week (Tuesday - Friday), Employee Assistance Programme, Profit sharing scheme after probation
About the role:
As the Operations Manager, you will support the Managing Director in leading our team to ensure all projects are delivered safely, on time, within budget, and to high-quality standards. You will play a key role in fostering continuous improvement, operational efficiency, and maintaining excellent customer satisfaction. You will work 5 days a week from 7:30am to 5pm.
Main duties and responsibilities:
* Plan, schedule, and oversee manufacturing and repair workflows, ensuring timely delivery of products meeting customer specifications.
* Maintain a safe working environment by enforcing compliance with health and safety legislation and conducting routine inspections.
* Supervise and develop a team of workshop technicians, managing staff deployment, workshop space, equipment, and materials to optimise operations and reduce waste.
* Ensure high standards of service across all business areas, taking ownership of production, repair, and warehouse processes, and maintaining strong relationships with customers and stakeholders.
* Monitor departmental spending and implement initiatives to enhance cost control without compromising quality.
* Provide hands-on support and technical guidance to resolve workshop issues, staying updated on industry trends.
About you:
You will have a strong background in operational leadership within a production or workshop environment. As the Operations Manager, you should demonstrate adaptability and a passion for delivering exceptional customer experiences. Essential skills include strong leadership and team development, a solid understanding of engineering processes, project management, and Lean management. A proactive problem-solving approach, excellent organisational skills, proficiency in Microsoft Office, familiarity with Health and Safety regulations, and experience with ERP systems are also essential. Ideally, you will hold a bachelor’s degree in Business Administration, Operations Management, or an equivalent qualification.
If you have the drive, business acumen, and experience to propel the company forward, we would love to hear from you. Please apply for our Operations Manager role by forwarding your CV along with a summary of what you can bring to this role. We look forward to your application.
No recruitment agencies, please.
Please check your email inbox and spam/junk folders for correspondence regarding this role.
If you require any reasonable adjustments, such as access or information in an alternative format, please inform us promptly so we can accommodate your needs.
Additional keywords: Lean Manufacturing, Engineering Leadership, Quality Assurance, Operations, Management, Production, Manufacturing
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