Overview
Join to apply for the Retail Assistant - Samsung Experience Stores role at Partner Retail Services (PRS&).
Location: Samsung Experience Store, Edinburgh
Pay: Standard - £12.21; Enhanced opportunity - £14.21; Bonus Potential - 20%
Hours: 12 hours per week (At least 2 days)
Employment type: Part-time
Seniority level: Entry level
What you will do
Responsibilities
* Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
* Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
* Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
* L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
* Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
* Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
* Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Qualifications
* Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
* Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
* Adaptability: Thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
* Love for Tech: You have a genuine love for technology and enjoy staying up-to-date with the latest trends.
* Continuous Learning: You are curious and eager to expand your understanding of products and services.
What we offer
* Samsung Employee Discount Portal
* Birthday Holiday
* Perks and Rewards (Discounts across multiple retailers)
* Monthly Bonus Potential
* Well-being Tools and Platform
* Mental Health First Aid Access
* Seeded Devices – including the latest flagship device
* Employee Assistance Platform
* Annual partnership with National Charities
* Celebrations of Awareness Days and Religious Holidays
Additional information
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