Job Description
Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities.
We are currently looking for an experienced Customer Relations Manager to join our Midlands Division on one of our developments in the Coventry area.
You’ll play a key role in developing our already exceptional service and guide our customers through their exciting homebuying journey. To do this, you need to be confident, personable, energetic and self-motivated, as you’ll be the main, face-to-face point of contact across a number of our sought-after developments.
Just some of the things you’ll be doing.
Your enthusiasm for our brand and for making customers feel truly valued will be infectious as you carry out your responsibilities:
1. Build strong relationships with your customers so they feel comfortable contacting you and providing honest feedback, so we can continuously improve our service.
2. Stay in the know about build progress by attending development team meetings.
3. Accompany your customers as they get to know their home during its construction.
4. Showcase our thoughtfully-designed homes to customers after they’re built, so they under...