Overview
Customer Service Advisor - Uncapped Commission – Part time: Permanent - 20 Hours per week. Location: Merthyr Tydfil Contact Centre. Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission. Address: Rhydymar? [note: original address retained: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH].
Responsibilities
* Talk to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
* Engage with customers in a supportive, non-hard-sell manner and build relationships to identify needs.
* Work within a flexible schedule and participate in training to discuss our products and services confidently.
What’s in it for you?
* Starting hourly rate of £12.82 per hour, plus incentives and bonuses
* Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded
* Market-leading paid carer’s leave, up to 2 weeks
* Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year
* EE & BT product discounts (Mobile and Broadband)
* Career development support to help you grow your career
* Volunteering days to give back to your local community
* Optional Private Healthcare and Dental
Employment details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Technology, Information and Internet
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Location notes: Merthyr Tydfil, Wales, United Kingdom.
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