Carbon60 is looking to recruit a Customer Operations Advisor to work for our client based in Clitheroe, UK.
Job Title: Customer Operations Advisor
Location: Clitheroe, BB7
Pay/Salary: £13.06/hour, £27,164.80/annum
Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, Monday - Friday, 30 mins lunch per day
Type of Employment: 12 weeks temporary to permanent
Main duties & responsibilities:
Adhering to H&S policies and procedures on site
Stock management and ordering
Expediting and maintaining order books - checking upcoming orders, chasing delivery times
Ordering stock based on customer requirements
Raising purchase orders (PO's) on customers' behalf
Maintain accurate records of transactions and stock movements on Company and customer systems
Contacting suppliers - replenishing stock by placing orders to purchase (Tends to be internal warehouse)
Resolving purchasing and supplier invoice queries
Housekeeping stores and office area maintain 5s principles
Preferably to have familiarity with inventory management
Willing to perform ad-hoc duties as necessary for manual handling of stock on occasions - small components e.g. bearings
Receiving, checking and receipting deliveries - using both Company and Customer computer systems to log deliveries received
Storing goods, picking and delivering orders around site
Interfacing directly with customer at all levels
Stock checks - weekly/ monthly/ annually as required
Essential skills / experience / qualifications:
Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
Must be willing and enthusiastic to learn and develop in the role to eventually work independently using own initiative after training provided
Stores/Warehouse experience advantageous but not essential as it can be trained - basic stores management
Basic understanding of procurement and supply chain principles beneficial but not essential
UK active driving license advantageous but not essential
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy