Customer services executive warehouse

Customer Services Executive Warehouse
Location: Annesley, Nottinghamshire
Salary: Negotiable depending on experience
Hours: Monday to Friday, 09:00am - 5:30pm
Contract Type: Permanent

SECURE PERMANENT POSITION!

Omnia Resourcing is recruiting on behalf of our client for an experienced Customer Services Executive to join a fast-paced and growing logistics operation based in Annesley. This is an excellent opportunity for someone with strong administration and customer service experience who enjoys working in a busy environment and building strong client relationships.

The successful candidate will play a key role in supporting client contracts, managing customer communications, and ensuring high service levels are maintained across all operations.

Key Responsibilities as Customer Services Executive:

• Serve as the main point of contact for customer and client enquiries via phone and email.
• Provide timely and professional responses in line with agreed service levels.
• Support the management and development of client accounts.
• Process orders, monitor shipments, and update customer records and reporting information.
• Work closely with internal departments to resolve issues quickly and effectively.
• Complete a variety of administration tasks to support operational efficiency.
• Maintain accurate records and docum...