Assistant Operations Manager (Clydebuilt)
Assistant Operations Manager | Restaurant - Clydebuilt (SEC)
£32,500 per annum plus benefits
At Levy, we’re proud to be the official catering partner for The Scottish Event Campus. We pride ourselves on providing an exceptional customer experience for every visitor to the venue. The campus comprises the OVO Hydro, the SEC Armadillo, and the SEC Centre. The company enjoys an enviable reputation as one of Europe’s most prestigious venues, with the OVO Hydro consistently ranked in the top 3 busiest venues in the world, attracting over 1.1 million visitors each year.
About the role:
As part of the Operations team, you will be responsible for delivering all food and drinks service across the campus. This involves managing a team during high-profile events within our retail, hospitality, and restaurant sectors. The focus is on planning, presentation, and service excellence, ensuring all standards are met and that we deliver a best-in-class operation that evolves operationally and technologically.
Duties:
* Foster strong relationships with venue clients through daily communication to ensure seamless operations.
* Oversee the delivery of high-quality food and beverage services, maintaining exceptional standards.
* Motivate and inspire team members, adapting to dynamic client and customer needs.
* Uphold and promote CSR, sustainability, equality, and diversity initiatives.
* Manage ordering processes, delivery schedules, and venue readiness for events.
* Maximize sales and control costs by driving spend per head (SPH) and minimizing wastage.
* Support recruitment, training, and performance management to build a motivated and inclusive team.
* Ensure compliance with health, safety, hygiene, and profit protection standards.
Who you are:
* Experience overseeing the smooth delivery of high-quality food and drink products.
* Willingness to work some unsociable hours (lates/weekends).
* Motivate and inspire both yourself and the team.
* Maintain top-tier quality standards.
* Support timely ordering processes and delivery schedules.
* Ensure catering areas are presentable for client show rounds and ready for live operations.
* Maximize sales and control production/wastage.
* Leverage sales opportunities to boost spend per transaction.
* Manage labour scheduling, spending, and forecasting with HR support.
* Continuously improve service, product offerings, and operational procedures.
Benefits:
* Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme.
* Exclusive Perks & Discounts – Savings on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with providers such as TUI & Expedia.
* Workplace Benefits – Meals on duty, pension scheme, life assurance, and paid professional subscriptions.
* Leave & Family Support – 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme.
* Career & Financial Support – Ongoing training & development, career pathways, financial wellbeing programmes, and preferred rates on salary finance products.
Who are Levy?
Levy, part of Compass Group, delivers exceptional food, drink, and hospitality experiences at venues like Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy uses sustainably sourced ingredients and is committed to Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real or London Living Wage.
Why Join Us?
At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s strengths. Our diverse team drives creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
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