We are seeking a highly organised and detail-oriented Customer Services Administrator to co-ordinate our internal anaesthetic vaporizor loan pool. This is primarily an administrative customer service role, which will include:
* Liaising with customers, couriers, and colleagues (both locally and internationally) to ensure seamless communication and efficient operations
* Stock and inventory management
* Contacting third parties to arrange recertifications and repairs
* Hardware tracking – ensure all our systems correctly record the locations of devices
* Work order creation, management, closure
* Internal and external audits
There is also an option to support with the warehouse operations including packaging, deliveries, and decontamination.
Education And Experience
* Minimum of 2 years of administration or customer service experience
* Proficiency in Microsoft Office, particularly with Microsoft Excel for use with reporting (VLOOKUPS, pivot tables etc)
Qualifications And Skills
* Excellent communication skills
* Ability to switch quickly between tasks and processes
* Embrace and adhere with all Quality and EHS (Environmental Health and Safety) elements.
* Strong organisation and time management skills
* Attention to detail required
* Strong computer skills, and able to learn new systems quickly
* If desired, small portion of role will involve manual handling such as packaging, decontamination, moving of beds/hoists/tables, accepting and loading deliveries etc
Benefits
* Competitive total compensation package
* Professional development opportunities
* High importance placed on work life balance
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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