Facilities Management - Facilities Monitoring Officer
We are seeking a dedicated Facilities Monitoring Officer to join our Estates and Facilities Department within the Single Corporate Services Division, supporting both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. This is a full-time, permanent position, with responsibilities spanning multiple sites and requiring some travel between locations.
Key Responsibilities:
* Oversee the performance and contract compliance of Soft Facilities Management (FM) services under the PFI Contract, including Catering, Cleaning, Security, Portering, Waste Management, and more.
* Conduct audits and evaluations to ensure quality, compliance, and sustainability of FM services.
* Lead environmental management projects, ensuring adherence to regulations and promoting sustainable practices.
* Analyze service performance data, compile reports, and identify areas for improvement.
* Support contract management activities, including evaluations and variations.
* Perform investigations and site inspections to assess service delivery and identify risks.
* Contribute to continuous improvement initiatives and develop systems to enhance service delivery.
* Engage with stakeholders, including Trust staff, contractors, and partners, to ensure effective communication.
* Provide training and guidance to Trust staff on FM compliance and best practices.
Qualifications:
* GCSE Grade C or above in English Language and Mathematics.
* Knowledge of MS Office applications.
* BTEC in Business Studies or similar qualification.
Experience:
* Minimum of 1 year experience within the health service or a related area.
* Experience conducting quality assurance audits in a Hospital FM setting.
* In-depth knowledge of FM services in a hospital environment.
Skills and Knowledge:
* Ability to gather data, analyze information, and prepare reports.
* Strong organizational and prioritization skills.
* Proficiency in computer use, especially in Windows-based environments.
* Effective communication skills, both oral and written.
* Ability to develop and implement systems for data collection and analysis.
* Knowledge of Facilities Management services.
* Presentation and training skills.
We offer excellent staff benefits, including an on-site Nursery, Wellness Centre, staff networks, and recognition awards. We value diversity and encourage applications from all backgrounds.
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