The Grand
Hotel Leicester is seeking an experienced Sales Manager. Reporting to the
General Manager, you will be responsible for building and managing a portfolio
of accounts, developing new business opportunities, maintaining strong client
relationships, and achieving individual KPIs that support wider business
targets. You will play a key role in driving commercial growth and establishing
The Grand Hotel Leicester as a leading destination for corporate, leisure, and
events business across the region, while promoting the hotel’s brand and
offerings both locally and within the wider regional market.
The Sales
Manager is responsible for:
* Developing
and managing a strategic portfolio of accounts, proactively prospecting new
clients and nurturing long-term relationships to deliver agreed room, MICE, and
F&B revenue targets across assigned market segments and drive sustainable
revenue growth.
* Executing
targeted sales action plans across local and regional markets, identifying
opportunities to cross-sell and maximise profitability.
* Leading
client engagement initiatives, including account reviews, trade shows,
presentations, and negotiations, to convert opportunities into measurable
business outcomes.
* Analysing
and reporting on sales performance, maintaining accurate CRM records to inform
decision-making, KPI tracking, and forecasting.
* Ensuring
commercial and contractual compliance, adhering to pricing strategies,
licensing requirements, and company policies while optimising margin
performance.
* Monitoring
market intelligence, competitor activity, and sector trends to proactively
adapt account strategies and capitalise on emerging opportunities.
* Representing
the hotel brand as an ambassador, delivering exceptional client experiences and
fostering strong relationships with stakeholders
To be successful in the role of Sales Manager,
we require:
* Minimum
of 5 years’ experience in a sales environment
* Degree
in Hospitality, Business, or related field, or equivalent professional
experience
* Experience
within hospitality or serviced apartments is desirable
* Knowledge
of Office 365 suite and Property Management Systems (PMS) an advantage
* Excellent
interpersonal and communication skills, with the ability to adapt to a range of
audiences
* Strong
organisational and time-management skills
* Fluent
in English, both written and spoken
* Ability
and willingness to travel as required
* Immaculate
personal presentation
* Creativity
and confidence to find solutions to everyday challenges
Working with
us provides the following benefits to you:
* Opportunity
to be part of a flagship hotel relaunch and shape the local and regional sales
strategy.
* Access
to Ascott’s wider sales network and career development opportunities.
About
Us
The Grand
Hotel Leicester by The Unlimited Collection is a brand of The Ascott Limited.
At The
Ascott Limited, we embrace diversity, equity, and inclusion, welcoming
applicants of all backgrounds to create a supportive and thriving workplace
where everyone can contribute their unique perspectives.
A trusted
hospitality company, Ascott’s presence extends across Asia Pacific, Central
Asia, Europe, the Middle East, Africa, and the USA. Its diversified
accommodation offerings span serviced
residences, coliving properties, hotels and independent
senior living apartments. Ascott's award-winning hospitality brands
include Ascott, Citadines, lyf, Oakwood, Somerset, The
Crest Collection, The Unlimited
Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
Through Ascott Star Rewards (ASR), Ascott’s loyalty programme,
members enjoy exclusive privileges and offers at participating properties.
Jupiter
Hotels Holdings Limited
Trading
as: The Grand Hotel Leicester by The Unlimited
Collection managed by The Ascott Limited