Artemis Human Capital is delighted to be partnering with an established, expanding Northern Ireland business to recruit a Credit Control Officer to join their finance team. This is an excellent opportunity for an experienced Credit Controller looking to take ownership of a busy debtor ledger within a fast-paced commercial environment. Working as part of a supportive finance function, you will play a key role in protecting cashflow, strengthening customer payment performance and supporting the continued growth of the business. This position offers significant autonomy and would suit someone who enjoys building relationships, solving problems and taking responsibility for delivering results. The Role This is far more than a traditional collections role. You'll become a key point of contact for customers and internal stakeholders, helping to ensure accounts remain well managed while maintaining positive commercial relationships. The successful candidate will be trusted to manage the credit control process from end to end, identifying risks, resolving issues and driving improvements where required. Key Areas of Responsibility: Credit Control & Accounts Receivable Managing customer accounts and ensuring payments are received within agreed terms Monitoring aged debt and proactively following up outstanding balances Building strong relationships with customers to encourage timely payment Investigating and resolving account queries efficiently Negotiating payment arrangements where appropriate Maintaining accurate debtor records across multiple entities Reporting & Risk Management Producing aged debt reports and collections updates for management Reviewing customer creditworthiness and supporting credit approval processes Monitoring payment trends and identifying potential risks Supporting effective cashflow management through proactive debtor control Stakeholder Engagement Working closely with colleagues across finance, sales and operations Acting as a key contact for customer account queries Supporting process improvements across billing and collections activities Assisting with dispute resolution and account reconciliations Debt Recovery Support Managing accounts through the small claims process when required Preparing supporting documentation and maintaining accurate records Ensuring all collection activity is carried out professionally and consistently The Person This role will suit someone who enjoys taking ownership of their workload and is confident managing customer relationships while maintaining a strong focus on results. You may currently be working as a: Credit Controller Accounts Receivable Specialist Senior Credit Controller Collections Officer Finance Assistant with Credit Control responsibilities Essential Experience Previous experience within a Credit Control or Accounts Receivable role Strong understanding of debtor management and cash collection processes Excellent communication and relationship-building skills Strong organisational skills and attention to detail Confident user of Excel and Microsoft Office packages Ability to work independently and manage competing priorities Highly Desirable Experience managing small claims or debt recovery processes Experience working within a fast-paced commercial environment Exposure to Sage or similar accounting systems Why Consider This Role? Join a successful and growing business Take ownership of a key finance function Highly visible role with real business impact Supportive and collaborative team environment Strong culture and employee engagement Long-term career opportunity within an expanding organisation Next Steps If you're an experienced Credit Controller looking for a role where you can make a genuine contribution and take ownership of the accounts receivable function, we'd love to hear from you. For a confidential discussion or to apply, please contact Nicola McCallum, Associate Director at Artemis Human Capital, who is managing the recruitment process on behalf of our client Skills: Credit Control Accounts Receivable Billing
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