Overview
Head of Client Digital Solutions, Commercial Department - 1 Mabledon Place, London, WC1H 9AX. Permanent, Full-Time (40 hours per week). Salary range: Depending on Experience. Location: 1 Mabledon Place, London, WC1H 9AX.
About us: Sonic Healthcare is an internationally renowned healthcare provider with a demonstrable track record of medical services across the world. Headquartered in Sydney, Australia, Sonic is an ASX Top 50 company that has grown to become one of the world’s leading healthcare providers, specialising in pathology, radiology and primary care medical centres. Sonic Healthcare UK encompasses The Doctors Laboratory (TDL) and Health Services Laboratories (HSL). HSL is a partnership between TDL, Royal Free London NHS Foundation Trust and UCLH. Our core laboratory is based at The Halo Building in London with additional sites and hospital-based laboratories across the country. We maintain high standards of quality while delivering efficiencies through workforce planning, technology and IT investment.
About the role
We are seeking an experienced and forward-thinking Head of Client Digital Solutions to drive the design, development, and implementation of digital and audit trail software solutions across our pathology services. This role will transform how clinical clients across both public and private sectors access, track, and manage patient diagnostic pathways through integrated digital platforms. You will collaborate with healthcare professionals, laboratory teams, IT developers, and system integrators to create a unified, trackable solution that enhances patient safety, operational efficiency, and end-to-end visibility of the pathology journey.
Responsibilities
* Lead the design, development, and implementation of digital and audit trail software solutions across pathology services.
* Collaborate with healthcare professionals, laboratory teams, IT developers, and system integrators to create a unified, trackable solution.
* Enhance patient safety, operational efficiency, and end-to-end visibility of the pathology journey.
Benefits
* Training and development opportunities supporting professional development
* Annual salary review - No banding restrictions: As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.
* Discounted gym membership through corporate scheme
* Cash healthcare plan for a variety of healthcare costs including dentist and opticians
* Sick Pay Entitlement: 5 paid days in the first year, 20 days thereafter
* Permanent Health Insurance and Death in Service Cover
* Life Assurance providing salary continuation for long-term illness
* Employee Assistance Programme supporting staff wellbeing
* Season Ticket Loan Scheme (interest-free)
* Perkbox access to additional staff perks and benefits
* Company Pension Scheme with employer and staff contributions
* Competitive annual leave allowance: 23 days
* Flexible working hours
Qualifications and requirements
* Proven experience leading digital solutions initiatives in healthcare settings with a focus on client-facing platforms
* Strong collaboration with clinical, IT, and vendor teams
* Strategic thinker with ability to drive delivery and improve patient pathways
Other information
Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required. We respect and value the diversity of our staff and welcome applications from diverse communities. PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA
Vacancy ID: 035886 | Closing Date: 31-Oct-2025
Contact Person: Brian Madden | Contact Email: LNKD1_UKTJ
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