Job Requisition Number
8048
Work Type
Permanent
Job Function
Leisure and Hospitality
Salary Range
£26,500
Base
Closing Date
Llys y Fran Reservoir, Pembrokeshire (SA63 4RR)
23:59 on 05 October 2025
*Who we are*
Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.
Llys y Fran
is our largest reservoir in Pembrokeshire residing in the foothills of the Preseli Mountains. The site had a £4m refurbishment reopening the Visitor Centre with a new café, retail area and a superb Activity Centre which offers both land and water-based activities.
Come and join our enthusiastic team and work in one of the most beautiful sites in Pembrokeshire. Want to see more? Click Here to take a look at our website
*What you'll be responsible for*
* Ensure the safety of all persons on site
* Order all kitchen and goods for resale supplies from designated suppliers.
* Maintain upkeep of all kitchen HACCP records at all times and to required standard.
* Prepare, cook and serve meals, manage and organise café assistants to deliver high quality customer service.
* Menu creation and design to achieve and maximise Gross Margin.
* Liaise with and manage external bookings of meeting rooms.
* Manage the front of house team to ensure excellent customer experience.
* Supervise and identify training needs of colleagues to ensure excellent customer service.
* Strive to develop and improve the customer experience
* Ensure the service in the café and restaurant area is maintained to a high standard
* Maintain the food hygiene standards, upkeep and tidiness of the kitchen, retail and restaurant areas in accordance with DCWW Food safety procedures.
* Engage with customers as an ambassador of Welsh Water
*Who you'll work with
Internal*
* Attraction Manager
* Catering Manager
* Marketing and Communications
* Volunteer Manager
* HR & finance team
* Facilities management team
* Any DCWW group using the VC as a meeting venue
External
* Local community & visitors
* Welsh Government, Local Authorities, and other regulatory bodies
* Event organisers
About You
Knowledge, Skills and Experience
* Commercial catering and kitchen supervisory experience
* Practical health & safety and food safety experience
* Catering / Retail customer service knowledge
* Ability to work on own initiative, and manage a team
*Good to know*
For any further information about this role please contact and enter the job ID in the subject title line.
Contract: permanent role (37 hours / week). This role is for daytime hours, working 5 days per week out of any 7 (rota created in advance). Set pattern. Some weekends. Café open 8.30am-6pm during summer and slightly earlier times during winter.
Please note, we may close this role sooner if required. Please apply as soon as you can. We may also extend the original closing date depending on interest.
Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.
Benefits
We have great benefits, including:
* Staff Discounts at our visitor attractions
* Full training given and uniform provided
* Beautiful working location
* Flexible working hours
Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.
Dŵr Cymru Cyf, a limited company registered in Wales No Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
Dŵr Cymru Cyf 2019.