A leading telecommunications company in the UK is seeking a skilled professional to lead its 2nd and 3rd line voice technical support team. In this role, you will ensure service excellence for government and commercial customers using unified communications technologies. The ideal candidate should possess 5+ years of experience in technical support, strong leadership skills, and a customer-focused mindset. This position offers flexible work arrangements and competitive benefits, including a bonus, pension scheme, and comprehensive healthcare support. #J-18808-Ljbffr