Location : London (E1) Hybrid working as standard: 2 days a week in the office, the other 3 days remote (or office if you prefer) Our mission: Two in five people in the UK rent their homes. Our mission? To provide them with the best renting experience in the world We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution Like all scale-ups it’s been a bit of a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 320 Goodlordians across the group supporting the mission! The Opportunity Help shape high-quality user journeys that improve the renting experience for agents, tenants, landlords and guarantors. Work closely with Product Managers and Engineers to influence product strategy and deliver end-to-end design solutions. Own design quality across the product, from user research and concept, through to implementation and iteration. Thrive in a fast-moving environment where priorities evolve and your work has visible, real-world impact. What we need from you Proven end-to-end experience designing web-based applications, with a strong portfolio to showcase your work. Strong visual design skills, balancing aesthetics with usability and best-practice UX patterns. User-centred mindset, using research and data to inform design decisions and build empathy with multiple user groups. Confident communicator, comfortable collaborating cross-functionally and explaining the rationale behind your designs. What's in it for you: Grow with Goodlord : your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us and you can use your £1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too! Your well-being matters : bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement. Supporting your family : we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals What’s next? If you’re ready to help us provide the best renting experience in the world, then click apply (2-3 minutes)! A full job spec is available on request Goodlord wants applicants from all backgrounds and walks of life. We are an equal opportunity employer committed to creating an inclusive environment where people can do their best work. If there is anything you need to participate fully in the interview process, we’d love to hear about that - please just include it in your application. Come and join us! Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer. Regrettably we are not able to provide sponsorship for this role. No agencies please - we have tried and trusted partners we would turn to should we require support.