At the Liverpool School of Tropical Medicine (LSTM), we are committed to improving health outcomes across the globe through research, education, and capacity building. As we continue to innovate and evolve, we are looking for a passionate and proactive IT Trainer to help drive digital transformation by supporting staff and students in adopting and effectively using a range of technologies and systems. As an IT Trainer, you will play a key role in promoting the use of new and existing digital technologies across LSTM. You will develop and deliver tailored training sessions, create accessible support materials, and provide hands-on assistance to ensure users are confident and capable in their use of IT systems and tools. You will work closely with both academic and professional services teams to assess training needs, champion digital best practices, and support the successful rollout of new technologies. Key Responsibilities includes: Deliver relevant IT training in both a formal (e.g., a classroom) or informal (e.g., drop-in sessions and remote-control software) setting. Manage, develop, and build a range of IT training courses for new and existing applications Develop and integrate working training manual(s) for all new systems through the training lifecycle Design course materials and other documents such as hand-outs, e-learning, manuals, and exercises Supervise and liaise with new and existing partners (e.g., external course providers, employers, examining bodies) to fulfil the skills needs of an organisation Conduct performance assessments to determine the skills gaps between current and desirable learner skill levels Carry out training requirement analysis and participate where required in evaluations of new software for improved user adoption. Manage and contribute towards medium and long term coordinated planning based on LSTM’s objectives to keep the organisation up to date with developments in AV and IT. Advise colleagues on potential uses of existing and new technologies Provide recommendations about accessing information and support The Candidate: A recognised IT training qualification or previous experience in an IT training role. Evidence of up-to-date knowledge to keep abreast of changes within the computing and AV environment An understanding of how IT and AV is used with a business environment Experience in IT Training within a business IT/AV environment Experience in using and training M365 apps for Enterprise, including Outlook and Microsoft Teams Confidence in training and presentation delivery Good communication and presentation skills to communicate complex IT /AV concepts and training to a non-technical audience (For a full list of essential and desirable criteria please refer to the job description and person specification) In return we offer: 30 days annual leave, plus bank holidays, plus Christmas closure days Generous occupational pension schemes Flexible, agile working Government backed “cycle to work” scheme. Affiliated, discounted staff membership to the University of Liverpool Sports Centre Application Process: To apply for the position please click on the apply link and upload your CV and Covering Letter. Due to the volume of applications, we receive, we may close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role. Inclusion is central to our values at LSTM We seek to attract and recruit people who reflect the diversity across our communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. LSTM selects candidates based on skills, qualifications, and experience. We welcome conversations about flexible working; and applications from those returning to employment after a break from their careers. About LSTM Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics. Look at some of the great work we have achieved over the past year by viewing our annual report: https://www.lstmed.ac.uk/about/annual-reports-and-financial-statements LSTM actively promotes Equal Opportunities and Safeguarding Policies