Area General Manager Location: Polegate SPS 10 Depots Polegate, Worthing, Heathfield, Eastbourne, Rye, Bexhill, Lewes, Uckfield, Hastings & Hailsham Company: Sussex Plumbing Supplies (part of IBMG) Job Type: Full-Time | Permanent About Us Since 2000, Sussex Plumbing Supplies has been supporting plumbing professionals across the Southeast with a strong reputation for customer service, reliability, and expertise. As part of the Independent Builders Merchants Group (IBMG), we combine local knowledge with national strength. The Role We’re looking for a dynamic Area General Manager to lead 10 depots : As an Area General Manager overseeing a number of branches, your responsibilities will include strategic planning, financial management and operational oversight. You’ll manage operations, financials, and teams, while driving sales and maintaining high standards across all sites. Key Responsibilities Financial & Sales Manage area budgets to achieve or exceed financial targets (EBITDA focus) Develop and deliver business plans to drive sales and margin growth Grow customer base (new, existing, and lapsed) Manage pricing strategies and maintain profitability Monitor competitor activity and market trends People Leadership Lead, coach, and motivate branch teams Partner with HR on recruitment, retention, and employee relations Identify and support employee development opportunities Ensure HR processes are completed accurately and on time Stock & Operations Maintain stock accuracy and performance across all branches Oversee stock control processes (ERP system) Coordinate stock efficiencies across the network ⚠️ Health, Safety & Compliance Ensure full compliance with H&S legislation and company policies Maintain high standards of housekeeping and branch safety Oversee vehicle and transport compliance (DVLA, VOSA, Operator Licence) Protect company assets and minimise risk ✅ About You Minimum 2 years’ area or multi-site management experience Strong builders’ merchant / plumbing supplies knowledge Proven track record delivering sales growth and profitability Excellent leadership, communication, and organisational skills Strong commercial awareness and decision-making ability Demonstrated commitment to health & safety standards Measures of Success Achievement of area EBITDA targets Growth of customer base and product mix Improved branch performance and margins Strong team development and engagement Full compliance with company policies ⏰ Working Hours Monday to Friday, 7:30am – 5:00pm What We Offer ⭐ Competitive salary bonus ⭐ Pension & paid holidays ⭐ Career development & training ⭐ Staff discount on materials ⭐ Employee Assistance Programme ⭐ Retail discounts (Perks Membership) ⭐ Supportive, team-focused culture Apply Today If you’re a driven leader with a passion for sales and customer service, we’d love to hear from you. Apply now and take the next step in your builders’ merchant career.