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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves engaging with customers to understand their needs and providing tailored solutions that enhance their productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is committed to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, owns their development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work Institute.
WHAT DOES THE ROLE INVOLVE?
Your days will vary, but typically include:
1. Visiting sites and customers, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating our innovative products and software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, you will be part of a passionate, inclusive global team with a caring, performance-driven culture. We support your growth and recognize your results. Benefits include:
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy extra days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring successful candidates.
WHAT YOU NEED IS:
Key qualities for an Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to identify customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills to manage time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.
WHO SHOULD APPLY?
We welcome diverse backgrounds; some of our best account managers had no prior experience in sales or construction. Success depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you based on your skills.
Click 'Apply Now' to upload your CV and answer brief questions. The process takes around 90 seconds.
**SALES ONLY**
If shortlisted, you'll complete an online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.
For support with your application, contact [emailprotected].
The process includes three stages: an interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses will be covered.
If no suitable role is available now, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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