Are you experienced in Travel Sales? Do you enjoy working towards targets, whilst maintaining a high level of customer service? Based in a commutable distance from London, but looking for a mix of office based & homeworking? WE HAVE THE ROLE FOR YOU!!
We are working with a reputable Tour Operator (who are based in the West End) who are looking for an experience Sales Consultant to join their friendly team.
As a Sales Consultant, you will be expected to service both our Direct Clients & Travel Agent Partners with a professional and friendly manner at all times whilst dealing with their new booking enquiries.
Responsibilities:
* To handle inbound calls from both Direct clients & Travel agents in a professional manner (New Booking enquires).
* To maximize every sales opportunity, upsell and cross-sell whenever required or appropriate.
* To strive to achieve your monthly sales targets across all products and customer types.
* To deliver exceptional customer service to our discerning, loyal customers who book high value trips.
* To manage new enquiry and callback requests by responding within the expected time frame with excellent written communication skills.
* Demonstrate the ability to multi-task between calls and emails.
* Support with crisis events such as high & low water/flight changes/non-operational tours when and if required.
* Confident in using multiple Microsoft programs ...