Overview
Our client has an opportunity for a Technical Support Engineer to join them on a contract basis until November 2026. You will be providing an E2E perspective at the shopfloor level within the production team.
Role & Location
* Title: Technical Support Engineer
* Location: Broughton, Flintshire - fully onsite
* Hours: 35 per week
* Hourly Rate: 36.00 per hour via Umbrella, inside IR35
* Clearance: BPSS required to start
Responsibilities
* Daily / on shift line side support to manage technical issues & continuous improvement: missing parts, non-conformities, concessions if applicable / DQN, Outstanding Work, maintenance, jigs & tools.
* Perform Work Order Management for out of cycle work.
* Escalate recurrent issues & request support to the Work Prep, PPE, Maintenance, MAP & Outstanding Work support functions roles, if not manageable at level 1.
* Support capacity management: anticipate capacity fluctuation to cover changes in the PLC (product life cycle situation) and grow competence.
* Support on identifying issues in production as well as problems not solvable by the FLM and operators and escalating/request support to the Work Prep (PE), Line Balancing (PPE), Maintenance, MAP & OSW or support function roles.
* Support the analysis of the industrial systems and processes to assess their efficiency and effectiveness.
* Support continuous work improvement and elimination of waste (LEAN).
* Industrial Assets: daily / on shift line side support on industrial assets.
* Support on the request for repair and the creation of specific requests for small tools.
* Support on writing the specification for the creation of new jigs and tools as well as the modification or improvement of existing jigs and tools and their calibration.
* Support on flagging blocked work orders so that it can be discussed at the appropriate meetings.
* Further support to the Production to prioritize the Execution of the Serial and Rework Work Order if linked to NC, Concession or Blocking Point.
* Support on making EH&S rules transparent on the shopfloor.
* Support on ensuring EH&S standards are applied on the station.
* Support on cascading the EH&S requirements to the shopfloor.
* Support on identifying and solving Near Misses.
* Support in ensuring that production processes and standards are applied on the station.
* Support the prioritization of pulling materials related to Rework Work Order to the respective executing station.
Requirements
* Extensive experience in a manufacturing environment
* An innovative approach; looks for new ways of doing things
* Strong practical problem-solving ability
* Systematic and organized approachFlexible to changing customer needs
* Teamwork
* Analytical
* Stakeholder Management
* Lean Manufacturing
* Customer Focused
* SAP experience
How to Apply
If you meet the requirements and are interested in applying for this position, please apply!
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