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Technical account manager

Westhill
Permanent
Proserv
Technical account manager
Posted: 2 February
Offer description

Overview

Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector.

Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.

So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you.


What You Need To Know

We are recruiting a Technical Account Manager to join our customer-facing team, supporting and driving growth in the UK North Sea. The role focuses on developing new and building and maintaining existing relationships with key clients, ensuring successful delivery of Proserv products and services, and acting as the primary technical contact for account-specific matters.

The successful candidate will actively look for opportunities for growth as well as researching and developing new business opportunities. You will be the main focal point for all subsea project and services related enquiries in the UK and will be required to attend regular client meetings.

This role is critical in generating, maintaining and delivering against the growth ambitions for the business while upholding Proserv’s HSE and FRESH values.


What We Are Looking For

Some of the Key Accountabilities:

* Drive growth in revenue, profit, and market share by promoting Proserv’s controls business, particularly its Subsea products and services, while supporting all other business unit offerings.
* Manage and develop a wide range of UK accounts, including key strategic clients, and maintain strong relationships across engineering, operations, procurement, and consultancy stakeholders.
* Identify market potential, generate and qualify leads, and convert them into firm enquiries and orders, ensuring a healthy opportunity pipeline aligned with revenue targets.
* Develop tactical technical and commercial strategies in partnership with the Director of Sales and define niche market opportunities beyond standard controls business.
* Target and secure key projects by mapping decision makers and influencers to successfully convert opportunities into orders.
* Contribute to the preparation of pre-qualifications, quotations, and tender submissions with accurate technical and commercial content.
* Maintain the CRM system to reflect accurate business acquisition status and opportunity forecasts.
* Support the VP of Sales with activity and performance reporting, and monitor and report on competitor and operator activity.
* Represent Proserv at client meetings, technical seminars, sales events, exhibitions, and other industry engagements, and act as a key contact for relevant industry bodies and committees.
* Participate in tender, contract, and controls-related client discussions, offering support as needed.


Qualifications / Skills & Experience

* Works independently, showing initiative and sound problem-solving.
* Strong negotiation skills and full proficiency with Microsoft Office.
* Clear, confident communicator—written, verbal, and in presentations to clients and internal teams.
* Handles high workloads and shifting priorities with flexibility and resilience.
* Effective at collaborating with stakeholders at all levels.
* Demonstrates integrity, confidentiality, honesty, and professionalism.
* Approachable, proactive, resourceful, driven, motivated, assertive, enthusiastic, and energetic.
* Strong team player.


Essential

* Builds strong relationships and challenges convention with imagination, ambition, and a competitive mindset to drive the controls sales agenda.
* Minimum 5 years’ Production Control Systems experience.
* Ability to develop, maintain and communicate strategic sales growth plans.
* Experience using CRM systems.


Preferred

* Experience in the energy services industry.
* 10+ years’ Subsea control systems experience.
* Strong local network with existing and potential clients.
* Proven track record of success in the oil and gas sector.


Why Choose Us

At Proserv, we are guided by our core FRESH values, which shape our culture and drive our success. Be a part of a global company that values innovation, technology, and continuous learning where you will have opportunities for professional development and growth within the energy sector.

* Attractive compensation package
* Medical/Dental/Vision coverage for employee
* Life insurance coverage for you
* You and your household members will have access to Proserv's Employee Assistance Program.
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