Overview
HARIBO is opening a brand new retail store in The Trafford Centre, Manchester. We are looking for a dynamic Store Manager to lead and develop a brand new team, drive a high-volume sales operation, and Deliver the HARIBO customer experience in a fast-paced environment.
You will be an experienced, commercially focused Store Manager with a proven track record of leading teams and growing sales. This role requires a hands-on leader who can analyse performance, implement improvements, and drive operational efficiency while maintaining a one-team approach in-store.
Responsibilities
* Drive customer service in-store as a role model for the HARIBO standards of customer service
* Deliver HARIBO standards of retail excellence
* Comply with Health & Safety and Food Safety standards
* End-to-end stock management, maintain stock levels, submit orders and manage deliveries
* Staff planning and ensuring the right people are in the right place at the right time
* Identify training needs and develop plans for team development
* Measure and report against customer and retail KPIs
* Collaborate with The Trafford Centre team
Qualifications and Skills
* Disciplined, proactive, adaptable and organized; able to work on own initiative
* Strong interpersonal skills with internal and external stakeholders
* Ability to manage conflict and maintain composure with customers and colleagues
* Good oral and written communication skills
* Experience in stock management and loss prevention
* People management skills across the colleague lifecycle
* Demonstrates HARIBO values as a role model
Benefits and Compensation
* Ownership to define and deploy the retail plan for a new store
* Leadership responsibilities within the retail community and for your team
* Accountability to make quick decisions shaping the store’s future
* Accountability for relationships within HARIBO and the shopping centre
* 28 days holiday + Bank Holidays (36 days total)
* Life Insurance, Private Medical Insurance, Critical Illness Cover, Group Income Protection
* Annual Bonus Scheme
* 20% discount in HARIBO stores
* Supportive induction period within our other stores and the wider HARIBO business
* Sweet treats as part of the experience
Hours and Travel
This role is 40 hours per week with a flexible schedule to suit the business. UK travel will be required; driving license is essential for travel to other stores.
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