12 month Fixed Term
Reporting to the Credit Control Manager, the Billing Analyst is responsible for supporting in the resolution of key or complex items, including high transaction and/or value balances.
Role & Responsibilities
Analyse and identify reasons for discrepancies between billing and payments
Liaise with the Credit Controllers, operational team and customers to resolve outstanding items
Identification of Fee Inflation items and provide information to the Fees team
Support with invoice distribution when necessaryThe ideal candidate
Essential
Attention to detail
Strong Microsoft Excel skills
Excellent reconciliation skills (predominantly Excel based)
Able to work well as part of a team
Comfortable contacting customers where required
Ability to work towards and achieve deadlines and targetsDesirable
Possess good self-motivational skills
Excellent organisational skills to prioritise work load
Ability to learn new systems quickly
Calm and confident demeanour