Job Role: Client Manager
Location : Pinner
Salary: £40k - £50k
Our client is a progressive and dynamic chartered accountancy practice based in Pinner with over 25 years of experience. Our team of 25 takes a proactive approach that drives forward our clients' financial and business interests, within a caring and confidential environment. They pride ourselves on being accessible and loyal to each client's unique circumstances, with a particular specialism in pharmacy, dentistry, medical, retail, and construction sectors.
Their policy is simple: if you need urgent assistance, a senior member of the practice will always be available to listen, support, and advise.
The Role:
We're looking for a Client Manager to join our clients team and take ownership of a varied client portfolio. This is a hands-on role where you'll be the main point of contact for your clients, managing everything from day-to-day queries through to statutory accounts and providing proactive business advice.
You'll be managing a mix of in-house work and overseeing the review of outsourced bookkeeping from our team of 22 outsourced staff. This means you'll be preparing accounts, reviewing statutory accounts, and ensuring everything is completed to our high standards whilst building strong, trusted relationships with your clients.
What You'll Be Doing:
* Managing your own portfolio of clients, acting as their primary contact and trusted advisor
* Preparing and reviewing accounts, including statutory accounts that have been worked up from outsourced bookkeeping
* Reviewing management accounts and financial information prepared by the outsourced team
* Liaising with clients to understand their businesses and providing practical advice on financial and business matters
* Supervising and reviewing work from junior team members and outsourced staff
* Preparing corporation tax computations and liaising with clients on tax planning matters
* Building and maintaining strong client relationships through regular communication
* Ensuring all deadlines are met and work is completed to the highest technical standards
* Identifying opportunities to add value and support clients' business growth
What We're Looking For:
* ACA/ACCA qualified (or qualified by experience with substantial practice experience)
* At least 3-4 years of experience working within an accountancy practice
* Strong technical knowledge of accounts preparation and review
* Confident managing client relationships and dealing with queries independently
* Excellent organisational skills with the ability to manage multiple deadlines
* A proactive, solutions-focused approach to problem-solving
* Strong attention to detail and a commitment to quality
* Good communication skills, both written and verbal
* Experience reviewing work from outsourced or offshore teams would be beneficial
* CCH software experience is desirable but not essential
What We Offer:
* Office-based initially with hybrid working available after the first few weeks once you're settled in
* Competitive salary based on experience
* The opportunity to work with a well-established practice with a loyal client base
* A supportive, collaborative team environment where ongoing training and development is encouraged
* Exposure to a diverse range of clients across multiple sectors
* The chance to build meaningful, long-term client relationships
* A practice that genuinely values work-life balance
Next Steps
If you're an experienced practice accountant looking for your next step and you'd like to be part of a dynamic team that truly values client relationships and quality work, we'd love to hear from you.