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Broker relationship manager

London
Canopius Group
Relationship manager
€70,000 a year
Posted: 29 October
Offer description

The Role

To assist and execute a distribution strategy for Canopius UK working with the Chief Distribution Officer, Regional Head of Distribution in other divisions where applicable and the underwriting teams, to deliver against divisional business plans, strategic broker agreements and long‑term growth plans/objectives.


Key Responsibilities

* Working with Underwriting teams, Marketing, Data and Analytics to create plans with key brokers, MGAs, coverholders and strategic partners that leverage the organisation’s products, underwriting appetite/proposition and capabilities.
* Help drive growth objectives, sales campaigns and initiatives, increasing Canopius profile and awareness with our partners and where strategic agreements in place.
* Develop and maintain broker, MGA and coverholder profiles – document information/intel regarding their portfolios and go to market strategy.
* Create relationship maps connecting underwriters to the right contacts at key broker offices. Facilitate pipeline access, management and escalates outcomes regularly using dashboards internally and externally.
* Monthly reporting against key benchmarks using data and analytics and quarterly forward view so can manage outcomes.
* Monitor broker performance based on agreed objectives using data and analytics. Conduct monthly and quarterly meetings with key brokers and underwriting teams to review progress and escalations where necessary.
* Ongoing measurement of KPIs and monitoring trends in key agreements with brokers (i.e. Submission Volume, Quote Ratio, Hit/bind Ratio, GWP, Retention, Signings and Underwriting Productivity).
* Provide updates and intel on market trends, feedback on Canopius strategy, update on competition position and actions in the market.
* Provide market intelligence on new business opportunities and assist underwriters with collecting / secure information needed to make underwriting decisions.
* In conjunction with FP&A develop Standard Reporting Templates – Identify consistent process to generate data to ensure “single source of the truth”. Drive consistency in how we manage the business.
o Producer Performance Dashboard
o Underwriting Production Dashboard
o Distribution Performance Dashboard
* Engaging with underwriting a review of key renewals 120 days prior to effective date. Discuss and agree on renewal strategy with underwriter(s) for accounts in jeopardy. Escalate where required.
* Facilitate recurring meetings (and report) by product with leadership to identify potential gaps to business/product objectives and develop mitigation plans.
o Gaps / Shortfall by Product
o By Broker
o By Underwriter
* Promoting a culture where clients’ needs are placed at the heart of underwriting decision‑making and business is conducted in a manner that meets Canopius’ internal standards and regulatory guidelines.
* Representing Canopius externally in fully professional manner that enhances market reputation and profile, including conferences and events.


Skills

* Successful and profitable track record relating to sales and distribution activities and metrics.
* A proven team player with ability to build relationships with stakeholders externally and internally.
* Ability to review data and analytics and make sound suggestions or decisions with critical thinking.
* Good communicator and influencer, both verbally and written.
* Excellent computer skills including MS office and Power BI.
* Knowledge of the Lloyd’s market, (Re) Insurance and international markets.
* Good understanding of Insurance regulation.
* Good Insurance product knowledge and strong negotiation skills.
* Preferably degree and ACII or similar qualification.


Seniority level

Mid‑Senior level


Employment type

Full‑time


Job function

Sales and Business Development


Industries

Insurance

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