Overview
Jo Malone London - Senior Stylist - Camp Hopson Newbury - 30hrs
Responsibilities
* Provide outstanding customer service to each customer and understand individual and team service goals.
* Maintain the store environment and operations; assist with administrative and housekeeping duties.
* Understand the sales and service goals of the Stylists and help them achieve their goals by providing help, advice and motivation.
* Aim to achieve targets set by the Company as communicated by the Store Manager (items per transaction/average sale value and mix of business).
* Execute events according to Guidelines as directed by appropriate managers or Education/Executive roles.
* Assist with ensuring adequate stock levels on the shop floor and stock rotation; keep the stock room tidy and report discrepancies to the Store Manager.
* Active participation in cleaning display units, tools and testers, and more thorough cleaning at night to prepare for the next day’s business.
* Maintain excellent standards of timekeeping and attendance.
* Keep informed about products, company information and store information.
* Monitor the team to aid in achievement of all goals and targets.
* Complete all administration accurately, legibly and on time.
Qualifications
* Proven retail experience preferably within cosmetics.
* Ability to provide inspirational, authentic and personalized customer service.
* Cash reconciliation and opening/closing the store are desirable experiences.
* Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
* Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment.
* Previous experience with retail point-of-sale software.
* Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Design, Art/Creative, and Information Technology
Industries
* Personal Care Product Manufacturing
#J-18808-Ljbffr