Job Description
Operations Coordinator (Part-Time, Flexible Hours)
The Role
We’re supporting a growing, well-regarded mortgage brokerage, and they’re looking for a highly organised Operations Coordinator to support the day-to-day running of the business.
This is a key role that sits at the centre of the client journey. You’ll be responsible for keeping everything moving, managing multiple workstreams, and making sure nothing slips through the cracks.
The position is part-time and designed to fit around existing commitments, including school hours. We’re open on hours for the right person, typically in the region of 20–30 hours per week, and happy to structure this in a way that works.
If you enjoy structured, process-driven work and take pride in doing things properly, this is a great opportunity to play an important role in a growing business.
Key Responsibilities
* Manage and progress client cases from initial application through to completion
* Package and submit applications accurately and efficiently
* Liaise with lenders, solicitors, and third parties to keep cases moving
* Track multiple cases at different stages, ensuring deadlines are met
* Maintain accurate records and ensure all documentation is compliant
* Provide clear and timely updates to clients and internal stakeholders
* Identify and resolve issues that could delay progress
What We’re Looking For
* Highly organised with strong attention to detail
* Proactive and comfortable managing your own workload
* Confident communicator, able to deal with clients and external partners
* Able to handle multiple priorities without losing accuracy
Experience in one of the following is preferred:
* Mortgage or lending administration
* Financial services, legal, or property-related roles (e.g. estate agency, conveyancing)
* A previous corporate role with strong operational or administrative responsibility
The Package
* £27,600 pro rata
* Flexible part-time hours, typically between 20–30 hours per week
* Designed to fit around school hours or similar commitments
* Supportive, stable working environment
* Long-term opportunity within a growing business