Job Description
West Suffolk Council
Address: Bury St Edmunds, Suffolk IP33 3YU
Salary: £33,143 - £38,220 per annum plus excellent employee benefits package
Hours: 37 hours per week
Contract: Maternity / Paternity Cover. Required as soon as possible
Reference: 0633
West Suffolk Council is looking for a Landlord Liaison Officer (Maternity/Paternity Cover) who is passionate about homelessness to join our team and tackle what is one of the biggest challenges in our society: the challenge to help people find and retain a home. This role involves undertaking specialist or technical activities to place those at risk of homelessness into suitable private rented accommodation, to reduce the number of people placed in temporary accommodation.
What you will need:
You must have experience of working with the general public, be a team player with well-developed communication and written skills and be able to understand and implement housing law and policies.
Knowledge of current Housing, welfare benefits system, legislation and regulations is essential.
Your duties will include:
ensuring appropriate housing availability in the private rented sector and matching accommodation to applicants to meet their needs including ensuring affordability
viewing and inspecting potential properties and negotiate with landlords to build a portfolio of available properties.
Please refer to the job description and person specification for full details of this exciting opportunity.
Why work for us? Our benefits include:
holiday entitlement of 25 days, increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval)
generous pension scheme – contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26%
life assurance – a payment of three times your annual salary
flexible working options to enable work/life balance
agile working - ability to work in the office and from home
access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services
salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary)
rail and bus staff discounts
a range of a range of Health and Wellbeing initiatives ncluding an employee assistance programme
Health and Wellbeing initiatives including an employee assistance programme
discounted membership at Abbeycroft Leisure centres
A culture of learning inspiring staff to focus on continuous learning
modern office accommodation.
To find out more
For an informal discussion and further information please contact Charley West, Early Intervention Manager, via email on
Please note, we are unable to accept CVs, please follow the online application process to apply.
How To Apply
To apply, please visit our website
Closing date: 12 am, 8 March 2026.
Interview date: 19 March 2026.
West Suffolk Council has been rated in the top 10 district councils for climate action (Climate Scorecards 2023) and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2039.
About The Team
IMPORTANT PLEASE READ BEFORE APPLYING
To apply, please follow the application process detailed above.
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