Job Family: Buildings Req ID: 468789 We empower our people to stay resilient and relevant in a constantly evolving world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. If this sounds like you, then you'd make a phenomenal addition to our vibrant international team.We are looking for an expert and driven Technical Support Engineer Team Leader, with a strong background in Building Management Systems (BMS) to take on a Team Leader role within our growing support division. This is a phenomenal opportunity to combine hands-on technical expertise with leadership responsibilities, helping to shape the future of smart building product services!This role will be based in our Farnborough office 2-3 days per week, with remote / hybrid working available for the rest of the week.You'll create impact by- Lead and mentor a team of BMS support engineers, providing guidance, training, and performance feedback.- Act as the primary partner escalation point for complex Siemens BMS technical issues- Provide remote and on-site support for Siemens BMS systems- Be responsible for workload distribution and ensure timely resolution of support tickets- Collaborate with clients and Siemens engineers to ensure high-quality service delivery- Maintain accurate documentation and contribute to knowledge base development- Know the latest Siemens product updates and industry trends, and share insights with the teamYour success is grounded in- Strong understanding of HVAC systems, controls, and building automation- Demonstrated leadership or mentoring experience in a technical environment- Familiarity with BACNet, Modbus, KNX, DALI and other building communication protocols- Excellent problem-solving, organizational, and communication skillsDesirable experience:- Proven experience with Siemens BMS platforms (Desigo CC, PX Series, Insight, etc.)- Siemens certification or training- Experience with energy management and smart building technologies- Knowledge of IT networks and cybersecurity in BMS environmentsWe offer you- Hybrid Working: Achieve a healthy work-life balance with our flexible working arrangements - Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. - Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. - Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance. - Competitive salary and benefits package- Leadership development and Siemens training opportunities- A collaborative and forward-thinking team culture- Involvement in pioneering smart building projectsReady to lead the way in smart building support?Apply now and help us deliver intelligent, sustainable solutions for the future!We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.Please note, this role will be subject to pre-employment screening checks, including but not limited to an enhanced DBS check, social media/online searches check and references.