Adecco are recruiting on behalf of the London Borough of Hounslow for a Social Care Advisor to join the First Contact Team within Adult Social Care. This role is ideal for individuals with strong administrative skills, excellent written English, and the ability to organise and follow clear directions. You will act as the first point of contact for adults, carers, families and partner agencies, providing high‑quality information, advice and guidance. The Social Care Advisor will support residents by helping them navigate Adult Social Care services, providing accurate and timely information, screening referrals, and ensuring enquiries are recorded appropriately. This is a vital frontline role requiring strong communication skills, attention to detail, and the ability to manage sensitive situations with professionalism. Contract Details: Team Name: First Contact Team Pay Rate: £18.37 per hour PAYE or £24.37 per hour Umbrella Location: Hounslow House Hours: 36 hours per week, Monday to Friday Working Arrangements: Hybrid - 2 days per week from home Contract: Temporary for 6 monthsKey Responsibilities Provide a prompt and courteous response to enquiries via phone, email, online and in person. Offer high‑quality information and advice around community resources, care and support, paying for care, safeguarding and preventative services. Identify and support unpaid carers, providing them with relevant information...