Assistant Operations Manager
Bristol
Competitive Salary
Are you a highly organised professional with a talent for creating seamless, welcoming environments? Our client is seeking an Operations Support Manager to join its Front of House team in a pivotal, hands-on role.
This position sits at the centre of daily office operations, supporting a small, high-performing team while ensuring employees, clients, and visitors experience a consistently exceptional standard of service. You will work in close partnership with Facilities, IT, Office Services, and Health & Safety teams to ensure the smooth and efficient running of the workplace behind the scenes.
Key Responsibilities
Lead and support the Front of House team, acting as a trusted point of escalation
Coordinate daily operations and shift scheduling
Oversee meeting rooms, events, and client hospitality with a high level of attention to detail
Liaise with suppliers and facilities partners to resolve operational issues efficiently
Maintain exceptional workplace standards across all front-facing and back-of-house areas
Support administrative processes, budgeting activity, and compliance requirements
Contribute to continuous improvement initiatives and service development projects
About You
Proven experience in front-of-house, office management, facilities, or hospitality environments
Exceptional communication and interpersonal skills with a polished, professional approach
Highly organised, proactive, and comfortable managing competing priorities
Strong customer service ethos with the ability to build rapport at all levels
Confident with IT systems, with a willingness to develop basic troubleshooting capability
Working knowledge of health and safety standards (or a strong willingness to learn)
Shift Pattern
Flexibility is required between 07:30 and 19:00, operating on a rotating schedule (e.g. 07:30–16:30 one week and 10:00–19:00 the next).
This is an outstanding opportunity to take ownership of a high-profile front-of-house function, shape the day-to-day experience of a dynamic workplace, and make a visible impact within a collaborative and forward-thinking environment