We’re Hiring! Dental Decontamination Assistant (with Receptionist duties)
Overview
Bupa Dental Care West Kirby is looking for a caring and organised Decontamination Assistant to join the Practice Manager Julie Hart and our friendly team. The role also includes Receptionist duties, so confidence in a customer/patient-facing role is essential.
Responsibilities
Dental Decontamination Assistant Responsibilities
* Providing fully sterilised equipment in line with practice policies and HTM01-05 guidelines (full training provided)
* Delivering excellent patient care behind the scenes
* Setting up and managing the decontamination of instruments
* Ensuring Care Quality Commission requirements are met (training included)
Receptionist Responsibilities
* Meeting and greeting patients – delivering a great first impression and patient journey
* Booking and amending appointments, answering calls and updating patient records
* Co-ordinating care packages provided by our clinicians
* Promoting and upselling Bupa Dental Care services (Plan options, Finance and Insurance claims)
* Excellent customer service (face-to-face, phone and email)
* Supporting the Practice Manager and clinical team in smooth daily operations
* Handling payments accurately
* Maintaining confidentiality while accessing sensitive information
If you’re enthusiastic, reliable, and passionate about delivering the best in patient care, we’d love to hear from you!
Location: Bupa Dental Care West Kirby
Join a supportive, professional, and welcoming team today!
Your skills and experience
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face to face, via telephone and email
* Proficient with Microsoft Word and Outlook with overall strong organisation skills
* Previous experience with promoting company products and services
* Preferred Dentally experience
Your salary and benefits
We make life better for millions. That includes yours. Here are some of the benefits on offer when you join Bupa Dental Care:
* Competitive pay rates and the opportunity to increase this through training and development
* Access to MyHealthcare, providing free support and treatment for health-related issues, including remote GP, physiotherapy, and mental health support; MyHealthcare Allowance (annual, redeemable against Bupa healthcare products) valued around £350
* My Bupa Extras – discounts at retailers and tools to support financial wellbeing
* Discounts at gyms and fitness facilities across the UK (including online providers)
* Wellbeing benefits including Employee Assistance Programme (EAP), Mental HealthLine and Personal Energy – Bupa’s wellbeing programme
* Discounted dental insurance (extensible to immediate family)
* Additional health benefits: Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan
* Wagestream – access your income before payday
* Career pathways and ongoing support throughout your career with Bupa Dental Care
* And many more – just ask
So why wait? Apply now to be part of a brilliant team.
To find out more about working with us, find us on LinkedIn, Facebook and Instagram
Here you’ll be welcomed. We champion diversity and understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Bupa Dental Care is an equal opportunities employer.
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