The Newcastle upon Tyne Hospitals NHS Foundation Trust is looking for a Junior IT Service Desk Analyst to join their proactive team. You will be responsible for providing first-line technical support for IT issues, resolving incidents, and managing service requests. The ideal candidate should possess an A-level or equivalent education, an ITIL Foundation Certificate, and hands-on knowledge of Windows and Microsoft Office. This role requires strong communication skills and the ability to work as part of a team within a 24-hour support model. A Disclosure and Barring Service check is required.
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