Role:- Head of Technical- Passive Fire Location: Suffolk- hybrid- 3 days a week on site. Benefits & Salary:- Highly Competitive starting salary, Companycar/car allowance, private healthcare, bonus, shares, Company Pension (4% Employee 4% Company), Death in Service (2x Salary), Health Cashplan, Benefex Discount Scheme, Free EV Charging on-site & 24 days Annual Leave plus bank holidays Russell-Taylor Group have a fantastic opportunity for a Head of Technical to lead and manage the technical function, drive product development, technical services, and customer support. This role is responsible for ensuring the technical team delivers exceptional service to internal teams and customers, manages new product development, and maintains compliance across all processes and documentation. Key Responsibilities • Provide proactive technical support to sales teams, existing customers, and prospective clients. • Assist with material specification, selection, and performance evaluation for new projects and tenders. • Develop and maintain technical documentation, including specifications, presentations, and sustainability information. • Ensure all technical cases are accurately logged in CRM systems. • Lead technical development projects, including material sourcing, manufacturing trials, testing, certification, and project management. • Manage the introduction of new products and bespoke solutions. • Mainta...